Affected commodity:
- All commodities affected
Issue description:
- As mentioned in a previous DataSource Circular we encountered an issue on Friday the 19th August 2022. This issue is still not fully resolved and we still encounter problems as explained below.
- Delays in providing XLSX files on the EEX Group DataSource sFTP.
- New contracts of short-term Power and Gas Futures introduced since 19th August 2022 are currently missing.
Date:
- ongoing since 19th August 2022
Affected applications:
- EEX Group DataSource sFTP
- EEX Group DataSource Desktop App
- EEX Group DataSource Excel Tool
- EEX.com homepage
The issue is worked on with top priority and we will keep you updated. Please let us know if you encounter any other issues.
Please use our monitoring tool for details on what files an paths are affected as well as when the data is updated. You can find more information on our monitoring under the following link.
Our sincere apologies for any caused inconvenience.
Contact:
Information Services
T +49 341 2156-288
datasource@eex-group.com