Telefonaufzeichnung

    *Bitte beachten Sie: Die mit einem Sternchen (*) gekennzeichneten Zeilen werden aufgezeichnet. Bitte schreiben Sie eine E-Mail an trading@eex.com, wenn Sie nicht aufgezeichnet werden möchten. Weitere Einzelheiten finden Sie in der Datenschutzrichtlinie.

    Hotlines

    T +49 341 24680-444
    clearing@ecc.de

    T  +49 341 2156-466
    technology@eex.com

    Information Services
    T +49 341 2156-288
    datasource@eex-group.com

    Transparency Services
    T: +49 341 2156 233
    support@eex-transparency.com

    Reporting Services
    T: + 49 341 2156-380
    reporting-services@eex.com

    Derivatives Market
    T +49 341 2156-222 *
    trading@eex.com

    Auction Hotlines EPEX SPOT (incl. Intraday auctions)
    T +49 341 3396 8071 (DE)*
    T +33 1 73 03 96 10 (FR)*
    T +31 20 305 4042 (NL)*
    T +44 207 220 3444 (UK)*
    powerspot@epexspot.com

    Intraday Continuous Hotlines EPEX SPOT:
    T +49 341 3396 8072 (DE)*
    T +33 1 73 03 77 00 (FR)*
    T +31 20 305 50 79 (NL)*
    T +44 207 220 3444 (UK)*
    powerspot@epexspot.com

     

    Natural Gas Market
    T + 33 1 73 03 96 24*
    gas@powernext.com

    In case of trade cancellation, please call the below mentioned numbers within 5 minutes for derivatives and 10 minutes for gas spot.

    Power Derivatives Market
    T +49 341 2156-222 *
    trading@eex.com

    Natural Gas Market
    T + 33 1 73 03 96 24
    gas@powernext.com

    T +33 1 73 03 96 10 (Paris)
    powerspot@epexspot.com

     

    Intraday Market Power (EPEX SPOT)

    T +49 341 2156-234 (Leipzig)

    T +33 1 73 03 77 00 (Paris)

    powerspot@epexspot.com

     

    Derivatives Market

    T +49 341 2156-222 *

    trading@eex.com

    Derivatives Market
    T +49 341 2156-222 *
    trading@eex.com

    Natural Gas Market
    T + 33 1 73 03 96 24*
    gas@powernext.com


    Hotlines

    Derivatives Market
    T +49 341 2156-222 *
    trading@eex.com

    T +49 341 2156-560
    surveillance@eex.com

    Customer Care (EEX & ECC Customer Support)
    T +33 1 70 36 33 42
    membership@eex.com

    Member Readiness- Exchange Membership Services (EEX - Technical requests)
    T +49 341 24680-261
    membership@eex.com

    Member Readiness- Exchange Membership Services (EPEX Spot)
    T +49 341 24680-261
    membership@epexspot.com

    Member Readiness – ECC Membership Services 
    T +49 341 24680-261
    memberreadiness@ecc.de

    Member Readiness – Customer Due Diligence and KYC
    T +49 341 24680-261
    memberreadiness@ecc.de

     

    T +49 341 2156-300
    presse@eex.com

    Guarantee of Origin (Admission & Operations)
    T +33 1 73 03 96 28 (recorded line)
    go-elec@powernext.com

     

    Capacity Registry Operations for RTE
    T +33 1 70 36 17 20
    support@rega-rte.fr

     

    Certificats d’économies d’énergie
    +33 1 73 03 96 26
    cee-support@powernext.com

     

    NEHS
    T +49 69 211 15 566
    nehs-admission@eex.com

    Leipzig
    T +49 341 2156-555
    sales@eex.com

    London
    T +44 207 862 7555
    sales@eex.com

    T +49 341 2156-248
    training@eex.com


    Hier finden Sie wichtige Kontakte der EEX.

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