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Contact

    Hotlines

    T  +49 341 2156-466
    technology@eex.com

    Information Services
    T +49 341 2156-288
    datasource@eex-group.com

    Transparency Services
    T: +49 341 2156 233
    support@eex-transparency.com

    Reporting Services
    T: + 49 341 2156-380
    reporting-services@eex.com

    Derivatives Market
    T +49 341 2156-222*
    trading@eex.com

    Auction Hotlines EPEX SPOT (incl. Intraday auctions)
    T +49 341 3396 8071 (DE)*
    T +33 1 73 03 96 10 (FR)*
    T +31 20 305 4042 (NL)*
    T +44 207 220 3444 (UK)*
    powerspot@epexspot.com

    Intraday Continuous Hotlines EPEX SPOT:
    T +49 341 3396 8072 (DE)*
    T +49 341 2156 234 (DE)
    T +33 1 73 03 77 00 (FR)*
    T +31 20 305 50 79 (NL)*
    T +44 207 220 3444 (UK)*
    powerspot@epexspot.com

    Natural Gas Market
    T + 33 1 73 03 96 24*
    gas@powernext.com

    T +49 341 2156-560
    surveillance@eex.com


    Customer Care (EEX & ECC Customer Support)
    T +33 1 70 36 33 42
    membership@eex.com

    Member Readiness- Exchange Membership Services (EEX - Technical requests)
    T +49 341 24680-261
    membership@eex.com

    Member Readiness- Exchange Membership Services (EPEX Spot)
    T +49 341 24680-261
    membership@epexspot.com

    Member Readiness – ECC Membership Services 
    T +49 341 24680-261
    memberreadiness@ecc.de

    Member Readiness – Customer Due Diligence and KYC
    T +49 341 24680-261
    memberreadiness@ecc.de

    Guarantee of Origin for electricity (Admission & Operations)
    T +33 1 73 03 96 28
    go-elec@powernext.com

    Guarantee of Origin & Production Certificates for biogas (Admission & Operations)
    T +33 1 70 36 33 49
    go-gaz@powernext.com

    Capacity Registry Operations for RTE
    T +33 1 70 36 17 20
    support@rega-rte.fr

    Certificats d’économies d’énergie
    T +33 1 73 03 96 26
    cee-support@powernext.com

     

    In case of trade cancellation, please call the below mentioned numbers within 5 minutes for derivatives and 10 minutes for gas spot. Please note, that trade cancellations may only be made via phone not via e-Mail.

    Power Derivatives Market
    T +49 341 2156-222*
    trading@eex.com

    Natural Gas Market
    T + 33 1 73 03 96 24
    gas@powernext.com


    Please find below an overview of EEX contacts.

    Team

    Portrait of Boards & Committees

    Boards & Committees

    Team

    Portrait of Press

    Press

    Team

    Portrait of Wolfgang Treber

    Wolfgang Treber

    Director Market Operations

    Portrait of René Kozlowski

    René Kozlowski

    Expert Market Operator

    Portrait of Sandra Naumann

    Sandra Naumann

    Senior Market Operator

    Portrait of Paul Weber

    Paul Weber

    Market Operator

    Portrait of Andrea Friedrich

    Andrea Friedrich

    Head of Developed Power Markets & Global Commodities

    Portrait of Sebastian Flegel

    Sebastian Flegel

    Expert Market Operator

    Portrait of Enrico Görtz

    Enrico Görtz

    Market Operator

    Portrait of Richard Handschuh

    Richard Handschuh

    Senior Market Operator

    Portrait of Lidia Hoffmann

    Lidia Hoffmann

    Senior Market Operator

    Portrait of Florian Mättig

    Florian Mättig

    Market Operator

    Portrait of Kristin Mühne

    Kristin Mühne

    Market Operator

    Portrait of Allison Khoury Miguel de Priego

    Allison Khoury Miguel de Priego

    Market Operator

    Portrait of Fabian Schmidt

    Fabian Schmidt

    Market Operator

    Portrait of Stefanie Schramme-Niemann

    Stefanie Schramme-Niemann

    Senior Market Operator

    Portrait of Anja Schulz

    Anja Schulz

    Senior Market Operator

    Portrait of Matthias Taubert

    Matthias Taubert

    Expert Market Operations

    Portrait of Phil Wetzel

    Phil Wetzel

    Market Operator

    Portrait of Nico Wölfer

    Nico Wölfer

    Head of Environmental & Emerging Power Markets

    Portrait of Merit Binder

    Merit Binder

    Senior Market Operator

    Portrait of Simon Schäfer

    Simon Schäfer

    Senior Market Operator

    Portrait of Dirk Seidl

    Dirk Seidl

    Expert Market Operator

    Portrait of Daryn Yeltay

    Daryn Yeltay

    Senior Market Operator

    Portrait of Simon Daniell Albrecht

    Simon Daniell Albrecht

    Senior Market Operator

    Portrait of Emily Niebuhr

    Emily Niebuhr

    Market Operator

    Portrait of Aleksis Ozolins

    Aleksis Ozolins

    Market Operator

    Portrait of Jannis Schoppen

    Jannis Schoppen

    Market Operator

    Portrait of Othniel Ubam

    Othniel Ubam

    Market Operator

    Portrait of Cristina Zgherea

    Cristina Zgherea

    Market Operator

    Portrait of Romain Rousseau

    Romain Rousseau

    Head of Market Operations

    Portrait of Johannes Amlung

    Johannes Amlung

    Senior Market Operator

    Portrait of Lucie Chen

    Lucie Chen

    Senior Market Operator

    Portrait of Victor La Cognata

    Victor La Cognata

    Senior Market Operator

    Portrait of Xavier Denis

    Xavier Denis

    Senior Market Operator

    Portrait of Georges Grilo

    Georges Grilo

    Market Operator

    Portrait of Daniel Werner Peter Müller

    Daniel Werner Peter Müller

    Market Operator

    Portrait of Thomas Bergerhoff

    Thomas Bergerhoff

    Head of Market Operations Mid-Office

    Portrait of Alexander Martin Brang

    Alexander Martin Brang

    Market Operator Mid-Office

    Portrait of Marie-Therese Kapphahn

    Marie-Therese Kapphahn

    Senior Market Operator Mid-Office

    Portrait of Jens Kresse

    Jens Kresse

    Senior Market Operator Mid-Office

    Portrait of Michael Schmieg

    Michael Schmieg

    Senior Market Operator Mid-Office

    Portrait of Katja Eisenach

    Katja Eisenach

    Market Operator Mid-Office

    Portrait of Daniel Stefanik

    Daniel Stefanik

    Senior Market Operator Mid-Office

    Portrait of Daniel Wragge

    Daniel Wragge

    Director Political & Regulatory Affairs

    Portrait of Aislinn D’hulster

    Aislinn D’hulster

    Senior Policy Advisor

    Portrait of Lukas Demange

    Lukas Demange

    Policy Advisor

    Portrait of Robert Gersdorf

    Robert Gersdorf

    Expert Political & Regulatory Affairs

    Portrait of Ellen De Vocht

    Ellen De Vocht

    Senior Political & Regulatory Affairs Officer

    Portrait of Stefan Kowanda

    Stefan Kowanda

    Expert Political & Regulatory Affairs Officer

    Portrait of Tammo Schwier

    Tammo Schwier

    Political & Regulatory Affairs Officer

    Portrait of Belgrade

    Belgrade

    Rade Baždar

    Portrait of Chicago

    Chicago

    David Ritchie

    Portrait of Copenhagen

    Copenhagen

    Anders Juul Cassoe

    Portrait of Leipzig

    Leipzig

    Team

    Portrait of London

    London

    Team

    Portrait of Madrid

    Madrid

    Alvaro Reyes Diaz

    Portrait of Milano

    Milano

    Maurizio Mappelli

    Portrait of Paris

    Paris

    Emilien Bobbé

    Portrait of Prague

    Prague

    Dina Lašová

    Portrait of Tokyo

    Tokyo

    Bob Takai

    Portrait of Vienna

    Vienna

    Frederick Bernthaler

    Portrait of Warsaw

    Warsaw

    Zuzanna Barzcyk

    Portrait of Erik Bakker

    Erik Bakker

    External Senior Sales Consultant | BeNeLux

    Portrait of David Ritchie

    David Ritchie

    External Consultant | Sales US Markets

    Portrait of Anders Juul Cassøe

    Anders Juul Cassøe

    Senior Sales Manager | Nordic Markets

    Portrait of Tanja Listner

    Tanja Listner

    Senior Sales Manager Environmental & Global Commodities

    Portrait of Norbert Anhalt

    Norbert Anhalt

    Head of Sales Germany

    Portrait of Maria Ziesche

    Maria Ziesche

    Head of Sales Environmentals & Global Commodities

    Portrait of Tim Greenwood

    Tim Greenwood

    Director Sales and Managing Director Exchange

    Portrait of Susann Just-Marx

    Susann Just-Marx

    Head of Sales Clearing, Training & Education

    Portrait of Tanja Listner

    Tanja Listner

    Senior Sales Manager Environmental & Global Commodities

    Portrait of Tobias Lucht

    Tobias Lucht

    Senior Sales Manager

    Portrait of Johanna Hoffmann

    Johanna Hoffmann

    Sales Manager

    Portrait of Roman Zyuzev

    Roman Zyuzev

    Senior Sales Manager

    Portrait of Marianne Hocking

    Marianne Hocking

    Senior Sales Manager

    Portrait of Mathew Hoyle

    Mathew Hoyle

    Senior Sales Manager Environmentals & Global Commodities

    Portrait of Kahn Kennedy-Smith

    Kahn Kennedy-Smith

    Senior Sales Manager for Broker relations

    Portrait of Kingsley Kennedy-Smith

    Kingsley Kennedy-Smith

    Senior Key Account Manager Gas

    Portrait of Alan Lun

    Alan Lun

    Senior Account Manager ISV

    Portrait of Chris Macaree

    Chris Macaree

    Head of Sales UK

    Portrait of Dan Willis

    Dan Willis

    Account Manager ISV

    Portrait of Holly Wood

    Holly Wood

    Clearing Sales Manager

    Portrait of Alvaro Reyes Diaz

    Alvaro Reyes Diaz

    Expert Sales Manager

    Portrait of Flavia Garcia Travadela

    Flavia Garcia Travadela

    Sales Manager

    Portrait of Carlos Miguel Urro

    Carlos Miguel Urro

    Senior Sales Manager

    Portrait of Claudia Gerotto

    Claudia Gerotto

    Expert Sales Clearing

    Portrait of Maurizio Mappelli

    Maurizio Mappelli

    Head of Sales Southern Europe

    Portrait of Giuseppe Vallefuoco

    Giuseppe Vallefuoco

    Senior Sales Manager Southern Europe

    Portrait of Pierpaola Perin

    Pierpaola Perin

    Sales Manager Southern Europe

    Portrait of Emilien Bobbé

    Emilien Bobbé

    Head of Sales Gas

    Portrait of Paul Fleury

    Paul Fleury

    Key Account Manager

    Portrait of Jamel Hadaoui

    Jamel Hadaoui

    Senior Key Account Manager for Natural Gas

    Portrait of Ruben Mamou

    Ruben Mamou

    Expert Sales & Natural Gas Team Coordinator

    Portrait of Sophie Asseo Mouquet

    Sophie Asseo Mouquet

    Senior Key Account Manager for Natural Gas

    Portrait of Erlend Engelstad

    Erlend Engelstad

    Head of Commercial - Asia

    Portrait of Bob Takai

    Bob Takai

    External Consultant | Sales Japanese Markets

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