Hendrik Mestenhauser

    Director IT Service Management (EEX AG)

    What motivates us is our aim of being a competent partner for our customers. This is also my personal motivation which I have pursued within EEX since 2001. After getting to know the company (which has a multitude of IT-supported processes) from a rather technical perspective, I expanded my focus again when I assumed responsibility for the Member Readiness Department.

    The Member Readiness Department takes on board the customers’ requirements in the admission process, ensuring that customers are granted access to our markets in a fast and straight-forward manner and that the preconditions for admission to a regulated exchange trading platform are fulfilled. To this end, we work according to the motto “Stable dynamism” – which means that we stand for reliability and a continuous optimisation process. Our team includes employees with different training backgrounds and specialisations. The large number of different perspectives resulting from this enables us to develop new solutions and ideas from which our customers benefit at all times. This is the result of the efforts from each and every member of our team.